About Hendo Homes
Hendo Homes was founded with a simple goal: to make it easier for homeowners to find trusted tradespeople.
After years of building relationships within the trade industry, we recognised that many homeowners struggle to know who they can trust when work needs doing. That's why we created Hendo Homes — a reliable network connecting customers with experienced professionals across a wide range of trades.
Our reputation is built on honesty, quality, and strong relationships. We take pride in helping homeowners find the right people for the job, whether it's a small repair, a major renovation, or ongoing property maintenance.
At Hendo Homes, we're committed to delivering a professional and dependable service from the first enquiry to project completion.
Why Choose Hendo Homes?
Trusted Network
We work with tradespeople we know and trust, helping homeowners find reliable professionals without the uncertainty.
Quality First
We value professionalism, workmanship, and customer satisfaction above all else.
Local Knowledge
Our network is built on genuine local connections, allowing us to match customers with suitable professionals quickly and efficiently.
Simple Process
One enquiry is all it takes. Tell us what you need, and we'll help connect you with the right tradesperson.
Our Mission
Our mission is simple:
To make finding trusted tradespeople easier for homeowners.
We are committed to providing a professional, reliable, and straightforward service that helps homeowners feel confident when choosing who works on their property.
At Hendo Homes, we believe every homeowner deserves access to trusted professionals and quality workmanship.
Your Home. Our Network.
privacy policy
Last Updated: June 2026
Hendo Homes Privacy Policy
At Hendo Homes, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.
Who We Are
Hendo Homes is a home services referral and connection platform that helps homeowners find trusted tradespeople for property maintenance, repairs, and home improvement projects.
For any privacy-related enquiries, please contact:
Email: bradley@hendohomes.co.uk
Information We Collect
When you submit an enquiry through our website, we may collect:
Full name
Email address
Telephone number
Property address or postcode
Details about your project
Any photographs or documents you choose to upload
We may also collect technical information such as:
IP address
Browser type
Device information
Website usage data through cookies
How We Use Your Information
We use your information to:
Respond to enquiries
Connect you with suitable tradespeople
Provide quotes and service information
Improve our website and services
Comply with legal obligations
Sharing Your Information
To help provide our services, we may share relevant information with trusted tradespeople within our network.
We only share information necessary to help them assess and respond to your enquiry.
We do not sell your personal information to third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
However, no internet transmission can be guaranteed as completely secure.
Data Retention
We keep personal information only for as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Maintain business records
Your Rights
Under UK data protection laws, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain uses of your information
Request restriction of processing
Lodge a complaint with the Information Commissioner's Office (ICO)
Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Hendo Homes
Email: bradley@hendohomes.co.uk
cookie policy
Last Updated: June 2026
Cookie Policy for Hendo Homes
This Cookie Policy explains how Hendo Homes uses cookies and similar technologies when you visit our website.
By continuing to use our website, you consent to the use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how visitors use the site.
Cookies do not typically identify you personally, but they may collect information about your browsing activity.
How We Use Cookies
Hendo Homes uses cookies to:
Ensure the website functions correctly
Improve website performance and user experience
Understand how visitors use our website
Monitor website traffic and usage
Help improve our services
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our website and cannot be switched off.
Examples include:
Security cookies
Session management
Form submission functionality
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
This may include:
Number of visitors
Pages visited
Time spent on the website
Traffic sources
We may use services such as Google Analytics to help us analyse website performance.
Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced functionality.
Examples include:
Remembering preferences
Improving user experience
Managing Cookies
Most web browsers allow you to control and manage cookies through your browser settings.
You can:
Delete existing cookies
Block cookies
Receive notifications when cookies are used
Please note that disabling certain cookies may affect the functionality of the website.
Third-Party Services
Our website may use third-party services such as:
Google Analytics
Google Search Console
Squarespace Website Services
These services may place cookies on your device to help analyse website usage and improve performance.
Changes to This Policy
We may update this Cookie Policy from time to time.
Any updates will be published on this page with a revised update date.
Contact Us
If you have any questions regarding this Cookie Policy, please contact:
Hendo Homes
bradley@hendohomes.co.uk
Terms & Conditions
Last Updated: June 2026
1. Introduction
Welcome to Hendo Homes.
By using our website and services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.
2. Our Service
Hendo Homes operates as an introduction and referral service, connecting homeowners and property owners with independent tradespeople and contractors.
Hendo Homes does not directly provide building, maintenance, repair, installation, or construction services.
3. Independent Contractors
All tradespeople introduced through Hendo Homes operate as independent businesses and contractors.
Hendo Homes does not employ, supervise, manage, or control the tradespeople within its network.
Any agreement, quotation, contract, or arrangement for work is made directly between the customer and the chosen tradesperson.
4. No Guarantee of Workmanship
While we aim to connect customers with reliable professionals, Hendo Homes does not guarantee:
The quality of workmanship
Completion times
Availability of tradespeople
Pricing provided by contractors
Suitability of any contractor for a particular project
Customers should carry out their own checks before instructing any contractor.
5. Limitation of Liability
To the maximum extent permitted by law, Hendo Homes shall not be liable for:
Poor workmanship
Property damage
Delays
Financial losses
Personal injury
Disputes between customers and contractors
Contractor negligence
Contractor misconduct
Any issues arising from work carried out by a tradesperson must be addressed directly with the contractor responsible for the work.
6. Quotes and Estimates
Any quote or estimate provided by a tradesperson is supplied by that contractor and not by Hendo Homes.
Hendo Homes accepts no responsibility for the accuracy of quotes, pricing, timescales, or project costs.
7. Customer Responsibilities
Customers are responsible for:
Providing accurate information regarding their project
Reviewing contractor quotations
Checking references, qualifications, certifications, and insurance where appropriate
Entering into agreements directly with contractors
8. Tradesperson Information
Information provided by tradespeople is supplied by the contractor themselves.
Although we seek to work with reputable professionals, Hendo Homes cannot guarantee the accuracy of information supplied by third parties.
9. Website Use
Users must not:
Submit false or misleading enquiries
Attempt to misuse the website
Use the website for unlawful purposes
Hendo Homes reserves the right to refuse service where misuse is suspected.
10. Privacy
Use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and processing of information as outlined in our Privacy Policy.
11. Changes to These Terms
Hendo Homes reserves the right to update these Terms & Conditions at any time.
Updated terms will be published on this page.
12. Contact
For enquiries regarding these Terms & Conditions, please contact:
Hendo Homes
Email: bradley@hendohomes.co.uk
